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How to find your SMTP settings for Zoho Mail

This article covers where to find each value you'll need for the SMTP tab in your Vendor Profile (see How to add/update your SMTP settings if you haven't already found that screen).

The values you'll need​

FieldValue
SMTP Hostsmtp.zoho.com (see "Which host to use" below)
SMTP Port587 (TLS) or 465 (SSL)
EncryptionTLS or SSL, matching the port above
UsernameYour full Zoho Mail address
PasswordYour Zoho account password, or an app-specific password if two-factor authentication is on
From name / From emailWhatever you'd like emails to display as

Which host to use​

Zoho splits the host by account type:

  • Personal accounts (you@zohomail.com) and free organisation accounts: use smtp.zoho.com
  • Paid organisation accounts with a custom domain (you@yourdomain.com): use smtppro.zoho.com

Zoho also hosts mailboxes in different regional data centres, so the exact host can vary further, e.g. smtp.zoho.eu, smtp.zoho.in, smtp.zoho.com.au, or smtp.zoho.jp. Zoho shows the precise details for your specific account under Mail Settings → Mail Accounts in Zoho Mail — this is the most reliable source if the general host above doesn't connect.

Official reference: Zoho Mail SMTP Server Configuration

If two-factor authentication is enabled​

This is the most common setup for business accounts, and it means your regular password won't work for SMTP — you'll need an app-specific password instead:

  1. Go to Zoho Accounts → My Account → Security → App Passwords.
  2. Click Generate New Password.
  3. Give it a name you'll recognise later (e.g. "Trove SMTP") and generate it.
  4. Copy the 12-character password shown — it won't be displayed again — and use it as the Password in Trove's SMTP tab.

Official reference: Application-Specific Passwords

If SMTP access is blocked entirely​

Some Zoho Mail admins disable SMTP/IMAP/POP access by default for security. If authentication keeps failing even with the correct password:

Zoho Mail Settings → Mail Accounts (sometimes labelled "Email Forwarding and POP/IMAP") — confirm SMTP access is turned on for the account. Business/organisation accounts may need an admin to enable this centrally.

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