How to create a Concierge order manually (without a form submission)

You don't need a form submission to create a Concierge Order. If a customer contacts you directly — by phone, email, or in person — you can create an order manually and manage it the same way as one that came through a form.

Steps

1. Go to Concierge → Orders.
2. Click New Concierge Order in the top-right corner.
3. Fill in the following details:

Field	Notes
Storefront	Required — select which storefront this order belongs to
Customer name	Required
Customer email	Required
Customer phone	Optional

4. Click Create.

You'll be taken directly to the new order, which starts in Draft status.