WooCommerce Connection Troubleshooting

Status shows Conflict. This store already has an active Shopify connection, and Shopify stays authoritative — WooCommerce sync can't run at the same time. Disconnect or disable the Shopify integration first if you want to switch.

Status shows Failed. Open the card for the error detail. Common causes: the Consumer Key/Secret don't have Read/Write permission, the store URL was mistyped, or the WooCommerce REST API keys were deleted/regenerated on the WordPress side after connecting.

Status shows Reconnect required. The link to WooCommerce was broken — usually because the API key was revoked or regenerated in WordPress. Click Reconnect and go through How To Connect Your WooCommerce Account to Trove again with a fresh key if needed.

The secure connection window won't open. Check your browser's popup blocker — the window is opened by the browser and can be silently blocked.

I lost my Consumer Secret. WooCommerce only shows it once at creation. Generate a new API key pair (see How to Get Your WooCommerce API Credentials) and reconnect using the new credentials.

Nothing happens after I authorize in the secure window. Give it a few minutes and refresh the Integrations page — the first Discover/sync pass runs in the background and the status updates once it progresses.