How to View Abandoned Carts
- In the left-hand navigation, click Orders, then select Abandoned Carts.
- You will see a table listing all incomplete carts with the following columns:
- Customer Name - the name entered during checkout (if provided)
- Customer Email - the email entered during checkout
- Cart Date - when the cart was created
- Total Amount - the value of items in the cart
- Currency - the currency of the cart
- Delivery Method - the delivery method selected (if any)
To filter by date range:
- Click the Start Date field and select a date.
- Click the End Date field and select a date.
- The list will update to show only carts created within that range.