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How to View Abandoned Carts

  1. In the left-hand navigation, click Orders, then select Abandoned Carts.
  2. You will see a table listing all incomplete carts with the following columns:
    • Customer Name - the name entered during checkout (if provided)
    • Customer Email - the email entered during checkout
    • Cart Date - when the cart was created
    • Total Amount - the value of items in the cart
    • Currency - the currency of the cart
    • Delivery Method - the delivery method selected (if any)

To filter by date range:

  1. Click the Start Date field and select a date.
  2. Click the End Date field and select a date.
  3. The list will update to show only carts created within that range.