How to View an Abandoned Cart's Details
- From the Abandoned Carts list, click on a Customer Name or use the actions menu and select View.
- The details page shows a read-only summary of the cart, including:
- Products added, with quantities, prices, variants, and customisations
- Customer contact information
- Delivery method and recipient details (if entered)
- Gift note and gifting details (if entered)
- Branding information (colours, logo)
- Subtotal, taxes, shipping, discounts, and total
Note: Abandoned carts are read-only and cannot be edited or progressed to an order from the admin portal.