Skip to main content

How to Change an Order's Status

  1. Open the order by clicking on its Order Number from the Orders list.
  2. In the toolbar at the top of the order details page, click the Status dropdown button (which shows the current status).
  3. Select the new status from the dropdown. The available statuses are:
    • Created - the order has been initiated but not yet paid
    • Paid - payment has been received
    • Failed - the payment attempt failed
    • Cancelled - the order has been cancelled
    • Deleted - the order has been marked as deleted
  4. The status will update immediately.