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How to Resend Order Emails

You can resend various notification emails from the order details page.

  1. Open the order by clicking its Order Number.
  2. In the toolbar at the top of the page, click the Resend dropdown.
  3. Select the email type you want to resend:
    • Order Confirmation - resends the confirmation email to the customer
    • Order Notification - available for orders using Direct Delivery or Send to One Location
    • Invoice Email - available for orders using the Pay via Invoice payment method
    • Order Summary - available for orders using Send via Email or Create a Link delivery
    • Unredeemed Links - resends gift links to recipients who haven't yet redeemed theirs (Send via Email delivery only)
  4. The email will be sent immediately.