How to Create a Discount Code

A discount code requires the customer to enter a promo code at checkout to receive the discount.

1. In the left-hand navigation, go to Pricing & Payments > Discounts > Cart Level Discounts.
2. Click New Discount Code.
3. Fill in the following fields:
   • Name - a label for this discount group (not shown to customers).
   • Discount Type - choose Percentage or Dollar Value.
   • Discount Value - enter the amount or percentage to discount.
   • Max Discount - optionally cap the maximum discount (useful for percentage types).
   • Currency - select the relevant currency.
   • Minimum Cart Total - optionally require a minimum order value. Leave blank for no minimum.
   • Include Shipping - toggle on to also discount the shipping cost.
   • Stackable - choose how this code interacts with other discounts:
     • Yes - can be combined with other active discounts.
     • No - cannot be combined with any other discounts.
     • Highest Only - only the highest value discount will be applied.
   • Start Date - when the discount becomes active.
   • End Date - optionally set an expiry. Leave blank for no end date.
   • Storefronts - select which storefronts this discount applies to.
4. In the Codes section, click Add Code to create one or more promo codes. For each code, enter:
   • Code - the code customers will enter at checkout (4–32 characters, alphanumeric). Spaces are automatically converted to underscores.
   • Usage Limit - optionally limit how many times this code can be used. Leave blank for unlimited uses.
5. Click Create Discount to save.

tip

You can add multiple unique codes under a single discount — useful for distributing individual single-use codes while managing them in one place.