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What You'll Need Before You Start Collecting Payments

Before you begin setting up your account for payments, it's important to have the right details and documents ready.

This ensures that your account can be verified smoothly, payments can be set up without delays, and you can start selling on Trove faster.

Because Trove works globally and uses Stripe Connect for secure payments, requirements vary depending on your country. Below is a checklist of what you'll need.

Information Required Everywhere​

Every vendor, regardless of country, should have these details ready:

Business Information

  • Legal Business Name (must match registration)
  • Business Registration Number (ABN, EIN, VAT ID, etc.)
  • Registered Business Address
  • Business Email & Phone Number

Banking Information

  • Bank Account Holder Name (must match business or sole trader)
  • Bank Account Number / IBAN
  • Local banking codes (Routing Number, BSB, Sort Code, SWIFT, etc.)

Identity Verification

  • Legal representative's full name, date of birth, and residential address
  • Government-issued photo ID (Passport, Driver's Licence, or National ID)

Tax Information

  • Local tax ID (ABN, EIN, VAT Number, GST/HST Number, etc.)

Country Specific Information​

Australia​

  • Business Registration: ABN (Australian Business Number) – mandatory; ACN (if a registered company)
  • Banking: BSB + Account Number
  • Identity: Passport, Driver's Licence, or Medicare Card of the beneficial owner/director
  • Tax: GST registration number (if applicable)

Canada​

  • Business Registration: BN (Business Number) or Provincial Registration ID
  • Banking: Institution Number + Transit Number + Account Number
  • Identity: Government-issued ID of the beneficial owner; Proof of business address
  • Tax: GST/HST Number (if applicable)

European Union (e.g., Germany, France, Netherlands)​

  • Business Registration: Local Business Number (Handelsregisternummer, SIREN, KVK, etc.)
  • Banking: IBAN + BIC/SWIFT
  • Identity: Passport or National ID of the beneficial owner; Proof of residential address
  • Tax: VAT ID

Hong Kong​

  • Business Registration: BRN (Business Registration Number)
  • Banking: Local bank account details
  • Identity: Passport or HKID of the business representative
  • Tax: Inland Revenue Department (IRD) number if applicable

Japan​

  • Business Registration: Corporate Number (法人番号) or sole trader registration
  • Banking: Local bank account details
  • Identity: Passport or Residence Card of the beneficial owner
  • Tax: Consumption Tax Registration Number (if applicable)

New Zealand​

  • Business Registration: NZBN (New Zealand Business Number)
  • Banking: Bank Account Number
  • Identity: Passport or Driver's Licence of the beneficial owner
  • Tax: GST Number (if registered)

Singapore​

  • Business Registration: UEN (Unique Entity Number)
  • Banking: Local bank account details
  • Identity: Passport or National ID of the business representative
  • Tax: GST Registration Number (if applicable)

United Kingdom​

  • Business Registration: Company Number (from Companies House) or UTR (Unique Taxpayer Reference for sole traders)
  • Banking: Sort Code + Account Number
  • Identity: Passport or Driver's Licence of the beneficial owner; Proof of address (utility bill, bank statement)
  • Tax: VAT Number (if registered)

United States​

  • Business Registration: EIN (Employer Identification Number) or SSN (for sole proprietors)
  • Banking: Routing Number + Account Number
  • Identity: Government-issued ID of the beneficial owner (Driver's Licence, Passport); Proof of residential address
  • Tax: W-9 Form (for U.S. entities)

Tips for a Smooth Onboarding​

  • Make sure business names and bank account names match exactly.
  • Use clear, valid scans or photos of identity documents.
  • Check that your tax numbers are current and registered with local authorities.
  • If unsure which ID or number applies, check with your accountant or local government registry.

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