What Is a Shipping Zone?
A shipping zone defines the geographic area that a shipping rule covers. Each zone is attached to a shipping rule and is made up of:
What Is a Shipping Rule?
A shipping rule defines how shipping costs are calculated and applied to orders. Each rule is made up of three components:
How to View Your Shipping Rules
1. In the left-hand navigation, click Shipping.
How to add a new shipping rule
1. From the Shipping list, click New Rule in the top-right corner.
How to Target Specific States and/or Postcodes Within a Zone
By default, a zone applies to an entire location (e.g. all of Australia). You can narrow this further using the State Code and Postcodes fields.
How to edit your shipping rules
1. From the Shipping list, click the actions menu (⋮) on the rule you want to update and select Edit - or open the rule's details page and click the Edit button.
How to Edit a Zone
1. Open the shipping rule by clicking its name from the Shipping list.
How to Delete a Zone
1. Open the shipping rule by clicking its name from the Shipping list.
How to Add a Pricing Rule to a Shipping Rule
Pricing rules define what shipping costs for a given cart value range. You can add them when creating a shipping rule, or add new ones from the details page.
How to Edit a Pricing Rule
1. Open the shipping rule by clicking its name from the Shipping list.
How to Delete a Pricing Rule
1. Open the shipping rule by clicking its name from the Shipping list.
How to Set an Unlimited Price Range
When setting up pricing bands, you can leave either end of the range open-ended:
How to Set Up Free Shipping
Free shipping is configured by setting a shipping price of $0.00 on a pricing rule for a given cart value range.
How to Delete a Shipping Rule
From the list:
How to Bulk Delete Shipping Rules
1. From the Shipping list, check the checkbox next to each rule you want to delete. Use the checkbox in the table header to select all visible rules at once.
How Does Shipping Work for Digital / Link-Based Orders?
For orders using the Create a Link delivery method, recipients do not provide a physical address during checkout, so address-based zone matching cannot be used.
What Happens If No Shipping Rule Matches an Order?
If no shipping rule matches a recipient's address and cart value, the shipping cost for that recipient will default to $0.00 - meaning shipping will be free.