Related Articles
What Is an Order Fee?
An order fee is an additional charge applied to a customer's order at checkout - for example a service fee, handling fee, or convenience charge. Fees can be configured as either a fixed dollar amount or a percentage of the order total, and can be ...
How to Create an Order Fee
In the left-hand navigation, go to Pricing & Payments > Fees & Charges. Click New Fee. Fill in the following fields: Name - the label shown to the customer at checkout (e.g. "Service Fee"). Fee Type - choose Percentage or Dollar Value. Fee Value - ...
How to Delete an Order Fee
In the left-hand navigation, go to Pricing & Payments > Fees & Charges. Click the actions menu (⋮) on the fee you want to remove and select Delete. Confirm the deletion when prompted. ⚠️ Deleting a fee is permanent and cannot be undone.
How to Set Up Your Fee Invoice Details
Fee invoice details provide the billing contact and address used when issuing invoices for order fees. In the left-hand navigation, go to Pricing & Payments > Payment Methods. Click on Bank Transfer (via invoice) to open its details page. Click the ...
How to Edit a Discount
From the Discounts list, click the actions menu (⋮) on the discount and select Edit - or open the discount and click Edit. Update the relevant fields. Click Save Changes to apply.