How to Create an Order Fee

How to Create an Order Fee

  1. In the left-hand navigation, go to Pricing & Payments > Fees & Charges.
  2. Click New Fee.
  3. Fill in the following fields:
    1. Name - the label shown to the customer at checkout (e.g. "Service Fee").
    2. Fee Type - choose Percentage or Dollar Value.
    3. Fee Value - enter the percentage or fixed amount to charge.
    4. Currency - select the relevant currency.
    5. Storefronts - select which storefronts this fee applies to (at least one required).
  4. Click Create Fee to save.

    • Related Articles

    • What Is an Order Fee?

      An order fee is an additional charge applied to a customer's order at checkout - for example a service fee, handling fee, or convenience charge. Fees can be configured as either a fixed dollar amount or a percentage of the order total, and can be ...
    • How to Delete an Order Fee

      In the left-hand navigation, go to Pricing & Payments > Fees & Charges. Click the actions menu (⋮) on the fee you want to remove and select Delete. Confirm the deletion when prompted. ⚠️ Deleting a fee is permanent and cannot be undone.
    • How to Edit an Order Fee

      In the left-hand navigation, go to Pricing & Payments > Fees & Charges. Click the actions menu (⋮) on the fee you want to update and select Edit. Update the relevant fields. Click Save Changes to apply.
    • How to Set Up Your Fee Invoice Details

      Fee invoice details provide the billing contact and address used when issuing invoices for order fees. In the left-hand navigation, go to Pricing & Payments > Payment Methods. Click on Bank Transfer (via invoice) to open its details page. Click the ...
    • How to Create a Discount Code

      A discount code requires the customer to enter a promo code at checkout to receive the discount. In the left-hand navigation, go to Pricing & Payments > Discounts > Cart Level Discounts. Click New Discount Code. Fill in the following fields: Name - a ...